Katchr Connect Conference 2024

Turning Successful Law Firms into Successful Businesses.

Katchr Connect 2024 Logo

Following the incredible turnout and enthusiasm at last year’s Connect conference, we’re eagerly gearing up for our 6th annual event and looking forward to reuniting with familiar faces, and, likewise introducing our newcomers to the Katchr network.

The venue remains the same: Woburn House, London on 19th June 2024 and we cannot wait to welcome you back!

As with previous events, this is a great chance for you to network with other law firms and hear lots of advice and best practice around running a law firm in 2024. It is an invitation-only event for a special group of law firms. Come along and hear from experts and your peers about how to maximise your value from Katchr. We are creating an agenda not to be missed with speakers on law firm management, roundtable discussions and breakout sessions.

A unique benefit of Katchr Connect will be the chance to meet with other law firms using the Katchr products. Find out best practices around using data in finance, legal operations, marketing, HR and sales. We’ll be facilitating roundtable and breakout discussions to help you gain industry insights, and you’ll also get to find out our future plans and a software roadmap for 2024.


Who should attend

Managing Partners, CEOs, Heads of Finance, Operations and Technology – in short anyone who has an interest in and/or responsibility for delivering improvement in the management of their firm.

This year we are also introducing a special focus on Katchr’s capabilities for improving existing client relationships and winning new business – an absolute must for Marketing and Business Development professionals. 


Woburn House,
Tavistock Square,
Kings Cross,

Date and time

Wednesday 19th June 2024

9:00am – 4:30pm

Followed by a short informal drinks reception until 6pm

Dress code

Come as you feel comfortable

The agenda

We are creating an agenda not to be missed with keynote speakers, round-table discussions, breakout sessions and the opportunity to network with some of the most forward-thinking law firms in the country.





Welcome – Nadia Biles Davis, Chairperson.


Katchr State of the Union

Graham Moore, MD, Katchr.


Keynote: Leading Complexity – It’s not Complicated

Stephen Carver, Speaker in Change and Crisis Management at Cranfield University School of Management.




Law Firm Business Development: Inputs, Outputs, Outcomes

A Panel Discussion with Simon Marshall, Marketing expert for lawyers, solicitors and law firms at TBD Marketing.


Customer Success Stories

Sam Holden, Head of Customer Success, Katchr.





Breakout Sessions:

1 Katchr Product Showcase – see all the features in action!
2 Katchr Partners Update
3 AI & Law Firm Data
4 Optimising Business Development in Law Firms




Keynote: Sustained Performance & the Purpose of Measurement 

Keith Antoine, Performance, Executive & Personal Coach.


Katchr Roadmap, Graham Moore, MD, Katchr.


Closing Remarks


Drinks Reception




Niadia Biles Davis

Nadia Biles Davies

Chief Operating Officer, Sharpe Pritchard

Nadia is the Chief Operating Officer for Sharpe Pritchard LLP, a leading national public law specialist advising central and local government as well as private sector enterprises and organisations across a wide range of sectors, including energy, emergency services, transport, utilities, health and housing. Nadia works to build and maintain a strong operational platform for growth supported by effective strategic people, operations and marketing initiatives. Following a successful career as a practising solicitor and law firm partner, Nadia uses her understanding
of lawyers and law firms in practice to work with both legal and non legal teams to drive
operational excellence. She is also a professional executive coach. Nadia is a former vice chair of the Law Management Section of the Law Society (now Leadership and Management Section), stepping down in 2023 after serving her maximum term).


Stephen Carver

Stephen Carver

Speaker in Change and Crisis Management at Cranfield University School of Management

Stephen is rated as one of the top 3 lecturers at one of Europe’s top MBA Business Schools. He has a reputation of taking complex management concepts such as Project, Programme and Crisis Management and being able to distil them down, into highly informative and fun lectures – often using “storytelling” techniques. His attitude is “if you haven’t done it – you shouldn’t be teaching it”.

Unusually, for an academic, he has actually spent most of his working life in real business and has worked with many organisations in the legal and banking sector including Goldmans Sachs, Morgan Stanley, Barclays, Clifford Chance & Linklaters.

Stephen is an unusual blend of Academic, Businessman and Teller of Tales. He has taught worldwide and has appeared regularly on National Radio, TV and YouTube.

Keynote: Leading Complexity – It’s not Complicated

Change is risk – but it is also opportunity. Recent cutting-edge research at one of the UKs top Business Schools has identified that conventional change models could be missing more than half the picture in the dynamic and complex times that we currently navigate.

Using the analogy of flying (and based on the latest academic work), Stephen leads this fast moving and fun session looking at how change projects and programmes can be managed in new ways. Stephen shows organizations how to get off the ground and lose their “fear of flying”.

This ground-breaking, interactive and fun session (recently showcased by LITG, The Association of Project Managers and the PMI) changes perceptions of risk and shows how complexity need not be complicated.

Simon Marshall

Simon Marshall

Marketing Expert for Lawyers, Solicitors and Law Firms at TBD Marketing

Simon is a huge data geek and often spends hours pivoting data tables and thinking about which data sources are available in order for his clients to make the best decisions about their business. He uses data when he trains people on LinkedIn. He uses data in web builds. He uses data when it comes to running campaigns or doing PR work.

Prior to setting up TBD Marketing in 2018, Simon held senior marketing positions at six leading law firms, ranging from Simmons & Simmons, Osborne Clarke and Burges Salmon LLP to one of the world’s largest international law firms, Dewey Ballantine. He has worked in legal sector sales and marketing roles for 25 years.

Panel Discussion: Inputs, Outputs, Outcomes
Using data to make consistently better decisions about our business.

In this panel session, we will interview a Managing Partner, a finance professional and a marketing expert about their use of data, their use of data dashboards, their skillset and the data journey they’ve been on over the past few years.

In 2024, we all know that we *should* be using data to inform our business and investment decisions. But do we do that consistently, across our support disciplines? What are the success stories? What are the barriers to progress? What practical steps can we take now so that we don’t look back in a year and regret not having made any progress again? And more. Much more.

Keith Antoine

Keith Antoine

Performance, Executive & Personal Coach

Keith is a performance coach with a rare and extensive practical coaching background in both elite sport and in business. At the highest qualified level of athletics sprints coaching, for over a decade, he was the Great Britain National Sprints Coach driving both Olympic and Paralympic development. During his career he has coached a number of European and World Junior medalists, as well as European and World Olympic and Paralympic champions.

After decades of designing performance programmes for elite athletes, Keith is enjoying delivering corporate interventions for those who are serious about their performance. Keith has coached individuals from middle management to Board level, and delivered development programmes across the same range. His sessions are truly transformational.

Keynote: Sustained Performance & the Purpose of Measurement 

Progress is exponential, if you don’t keep up with business you get left behind.

An exceptional keynote speaker, Keith combines his coaching and storytelling skills with real life use cases. His corporate interventions have evolved from coaching programmes to specialising in conversation skill development with a focus on generating thought and raising awareness in others to support development, enable choice and enhance performance.

Keith will be delving into the purpose of measurement in achieving sustained performance. Drawing from his Olympic and Paralympic coaching experience, Keith emphasises the role of detailed data as a flexible guide, not a rigid path, highlighting the significance of identifying the ‘what’ and ‘how’ in addition to measuring outcomes.


Axel Koelsch

Axel Koelsch

Chief Operating Officer Lawfront

Axel Koelsch is the Chief Operating Officer at Lawfront, a group that provides legal services to individuals and businesses through leading regional law firms. Backed by private equity fund Blixt, its vision is to build a high quality, national business, dedicated to its people, and retaining the very best in the profession to provide the very best possible service to clients. He has a track record of over 20 years for delivering growth in the Magic Circle and beyond, transforming
and globalising legal practices. His focus is on pricing, productivity improvement, digital
transformation and business development. Axel holds a German Legal Degree and a Masters in Public Administration from Harvard University. He is McKinsey Alumnus and qualified Executive Coach, combining the analytical/data and people/change perspectives.

Gina Connell

Gina Connell

Chief Marketing Officer B P Collins

Gina is a rare combination of creative and analytical. She uses data to understand what is happening in the business and inform decisions that support growth. Business intelligence enables a focused approach to creative planning, ensuring that every aspect of the firm’s marketing and business development effort is efficient and targeted to ensure maximum return on investment. Gina has almost 25 years’ experience in legal services marketing, working on both the client and supplier side. She has held senior marketing positions for firms such as Field Fisher Waterhouse and Salans (now Dentons) and was part of the client advising team at LexisNexis. She is a Chartered Marketer and a Fellow of the Chartered Institute of Marketing.
Much more.

Sue Murphy

Sue Murphy

Practice & Business Development Director Paris Smith

Sue is a qualified BD & Marketing professional with over 30 years of experience in marketing and business development within law firms. She is passionate about data management and has demonstrated the power of data through roll out of CRM systems and key client retention and development programmes over the years. More recently Sue took on the role of Practice & BD Director at Paris Smith, a law firm based in the Central South. As a member of the Board and Management Group, she spends her time now advising partners on strategy, developing and improving client touchpoints with the firm, and managing firmwide projects, such as the roll out of Digital Client Onboarding.

Susan Glenholme

Susan Glenholme

Managing Partner Debenhams Ottaway

Susan Glenholme is the Managing Partner at law firm Debenhams Ottaway and a keen advocate for progression and technical best practice in law firm management. Her mission is to change the way people think about lawyers and to inspire the next generation of lawyers and business support leaders. As the leader of a firm that is steeped in history, having been founded in the 1700s, Susan strikes the balance of honouring the firm’s legacy whilst protecting its future. Since becoming Managing Partner in 2018 she has successfully introduced a clear strategy that focuses on having a clear goal and doing things differently. She has built a business support team with the right people, tools (including Katchr) and insights to drive the business to succeed.
She became a Partner in 2005 and Managing Partner in 2018. Susan is known for her
commitment to excellence and her supportive and positive leadership style has won her an award for Business Leader of the Year.

RSVP today

This year we are pleased to welcome you, your leadership team and your colleagues in marketing and business development.
Please let us know who will be joining us from your firm.

RSVP to connect@katchr.com.

Please book early as each year the conference grows in popularity and places are limited.

CTS Report - How Data is Disrupting the Legal Industry

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How top law firms use data to improve performance and grow their business

Born out of 30 years of working with law firms, we have developed this guide based on observation of the best performing law firms we have worked with.

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