Document Direct is a trusted supplier to over 350 law firms in the UK and Ireland and also provides services to Hong Kong, Singapore, New Zealand and Australia. They offer a bespoke service that focuses on the clients’ needs and individual preferences such as house style, formatting, templates, etc.
Their highly skilled UK-based team work 24/7 to help deliver security compliant and completely confidential transcriptions back to you in as little as an hour. This helps firms remove backlogs in your typing and allows you to progress client matters more quickly.
Document Direct enables firms to improve their client satisfaction as well as removing burdensome tasks from their fee-earners. And their dedication to outstanding customer service is upheld by maintaining a 24/7 helpdesk to make sure you are supported around the clock.
They are accredited to ISO 27001 and ISO 22301 giving you the comfort of confidentiality and security, supported by vital business continuity. They are also certified with ISO9001 for Quality and, of course, GDPR compliant.
Document Direct are committed to adapting to new technologies in the legal market and so are able to work directly in your CMS or DMS and integrate with your existing digital dictation system; this means a seamless introduction of their service as opposed to presenting your staff with an entirely new interface.
You will see an improvement in your turnaround times, consistent document quality and a significant reduction in your typing and other related overheads.