How Law Firms Use Katchr to Drive Financial Performance

"No one can complain that they don’t have enough management information." - Roland Millar, Finance Director, Thomson Snell & Passmore.

Following our revisit of Steve Billot’s Katchr Connect keynote on financial accountability and engagement in law firms, we introduced a practical guide to help firms turn insights into action. Now, we’re going a step further and showcasing a preview of how Katchr is making a tangible impact for our clients.

Watch Roland’s video or listen on the go here to discover how Thomson Snell & Passmore are using Katchr to:

Find out how Katchr’s data-driven insights empower law firms to improve performance, strengthen financial control, and drive business growth. Book a no-obligation product tour today!

"No one can complain that they don’t have enough management information." - Roland Millar, Finance Director, Thomson Snell & Passmore.

Following our revisit of Steve Billot’s Katchr Connect keynote on financial accountability and engagement in law firms, we introduced a practical guide to help firms turn insights into action. Now, we’re going a step further and showcasing a preview of how Katchr is making a tangible impact for our clients.

Watch Roland’s video or listen on the go here to discover how Thomson Snell & Passmore are using Katchr to:

Find out how Katchr’s data-driven insights empower law firms to improve performance, strengthen financial control, and drive business growth. Book a no-obligation product tour today!

Don’t have time to watch the full video now? Here are some highlights.

 

How Katchr Supports Financial Management
(0:15 – 1:32)

• Provides a daily overview of key financial metrics (billable value, chargeable time, cash collections, fees, new matters).
• Helps with lock-up management and query resolution.
• Enables self-service access to financial data, reducing reliance on the finance team.

The Growing Appetite for Data & Transparency
(1:32 – 2:42)

• There is an increased demand for real-time financial data among partners and department heads.
• Katchr enables better decision-making, performance tracking, and departmental comparisons.

Using Katchr for Business Decisions & Hiring
(2:50 – 3:43)

• Helps heads of department think more commercially.
• Supports business case development for hiring new fee earners by providing realistic revenue expectations.

Key KPIs & Timely Monitoring
(3:46 – 5:01)

• Chargeable time, chargeable value, and lock-up management.
• Timely tracking of aged debt and work in progress (WIP),
• Responsibility for debt collection lies with fee earners, not a central credit control team.

Actionable Insights vs. Static Reporting
(5:01 – 6:09)

• Katchr provides timely insights rather than static monthly reports.
• Ensures ease of access to relevant financial data without long reporting delays.

Marketing & Business Development Benefits
(8:41 – 10:09)

• How the TSP marketing team utilises Katchr’s data for client analysis and strategic planning.
• Top clients, referrers, and cross-selling dashboards provide visibility into business opportunities.

Risk & Compliance Management
(11:10 – 12:13)

• Katchr’s alerts system helps track overdue debts, inactive matters, and compliance risks.
• Provides up-to-date risk insights for the firm’s compliance team.

Katchr as a Decision-Support Tool
(13:25 – 15:01)

• Supports financial and operational decision-making without being perceived as a “Big Brother” tool.
• Helps fee earners and heads of departments take ownership of financial performance.

Challenges in Financial Management
(16:04 – 17:16)

• Cash flow management is a key challenge for law firms.
• Katchr aids in lock-up management, WIP billing, and debt collection.

Customer Success & Support
(19:48 – 22:30)

• Katchr’s customer support and responsiveness are highly valued.
• Continuous product development and new features enhance its usability.
• Emphasis on its continuous improvement and adaptability to law firm needs.

Final Advice for Firms Considering Katchr
(23:01 – 24:36)

Discover more

Our Business Intelligence software for law firms integrates seamlessly into your firm, with first-class training, support and assistance on hand every step of the way. Are you ready to transform the way you use data? Our specialist team will be happy to take you on a Product Tour.

Katchr software is available across all devices so you are never more than a glance from your near real-time data and your next essential business decision.

CTS Report - How Data is Disrupting the Legal Industry

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How top law firms use data to improve performance and grow their business

Born out of 30 years of working with law firms, we have developed this guide based on observation of the best performing law firms we have worked with.

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