Privacy Policy

WE TAKE YOUR PRIVACY AND DATA SECURITY SERIOUSLY.

We provide services to clients across the UK and sometimes abroad. All references to “Katchr”, and “Exen” on this website mean Exen Legal Solutions Limited. Exen Legal Solutions Limited is registered in England and Wales with registered number 07603019.

HOW WE COLLECT DATA

We collect data in a number of ways:

  • Data is given to us by you. Katchr may collect data in a number of ways, including when you contact us by telephone, by email, by post or via the website
  • Data is collected automatically when you visit the website
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HOW WE USE THE INFORMATION YOU PROVIDE

We use the information we collect to respond to your requests and deliver the services offered by this website.

We may also retain and process your personal data in order to provide you with information about Katchr’s products and services.

WHO WE SHARE YOUR INFORMATION WITH.

For the purpose of providing our services to you we may share your personally identifiable information with:

  • Organisations which provide a service to us or act on our behalf, on the understanding that they will keep the information confidential, for example, our IT providers, Accountants and other technical experts. If they are located in another country (which may be outside the European Economic Area) we will make sure that they agree to apply the same levels of protection as we are required to apply to information held in the UK and to use your information only for the purpose of providing the service to us.
  • Any third party to whom we have a duty to do so in order to satisfy any legal or regulatory requirements, such as The Solicitors’ Regulatory Authority, The Legal Ombudsman, HMRC and HM Courts and Tribunal Service to name a few.

When you provide personally identifiable information to us, we use it solely for the purposes for which it was provided in accordance with this notice. Our policy is not to share personally identifiable information with third parties, unless required by law or as required to perform our obligations to you or as necessary as described.

The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.

YOUR RIGHTS

Under the General Data Protection Regulations, you have a number of ‘rights’, to ensure that your personal information is being managed appropriately. Specifically, you have the right:

  • To be informed.
  • Of access.
  • To rectification.
  • To erasure.
  • To restrict processing.
  • To data portability.
  • To object.

You have the right to object to your data being used for Direct Marketing purposes. You can be removed from our marketing database at any time by clicking ‘unsubscribe’ at the bottom of our e-bulletins.

WHO SHOULD YOU CONTACT?

In the event that you are concerned about the way your personal information is being managed by Katchr you should, in the first instance, contact our Data Protection department, at dp@katchr.com for further information. You also have the right to complain to the Supervisory Authority (ICO at www.ico.org.uk) about our data processing activities.