10 Reasons Why Your PMS Reporting Needs an Upgrade
No two law firms are alike but the problems you experience are very similar. We have solutions for all of those issues.
Our MD and Founder, Graham Moore explains why your PMS reporting is not giving you the timely information you need to help you make better decisions when it matters. Use the dropdown menu below to navigate through to the sections.
Today’s data is real-time, and Katchr allows you to track your firm’s performance from one central dashboard. Clear, in-depth data analysis at the touch of a button.
1. You are frustrated by a lack of up to date reporting
"Katchr makes daily information available to the HODs and fee earners, which allows them to track performance and trends, and influence them before the month is out."
2. Lawyers are not accountants
“The lawyers have now got a very easy-to-use, clearly set out, set of management information that they can act on immediately.”
Katchr summarises data using graphical displays, identifies issues with RAG indicators and drives action with alerts, creating simple displays but retaining access to all the detail using drill-downs.
Katchr includes built-in, easy to use tools for ad hoc analysis of your law firm data. Compare individuals, teams and offices across a broad range of performance measures.
3. Ad hoc reports often take weeks to produce
“Katchr frees-up IT dev resource for more strategic matters.”
4. Lawyers are always questioning the accuracy of reports
Katchr dashboards have drilldown built in as standard. See a figure you don’t understand? Click on it for an instant breakdown of the underlying transactions.
“Fee earners can directly access the financial information they want about their billing or whatever financial information they may want themselves, without having to come to the finance team directly. It's enabled us to start empowering them to engage with the numbers directly and drive their own performance.”
Katchr is built on a law firm-specific data warehouse. All the business logic about how you run your firm is captured by our experienced law firm consultants and then stored in the warehouse.
5. Your team is not working with one version of the truth
“The Finance Director now has consistent performance review criteria every month with every department head, because we are all looking at the same data.”
6. Your PMS vendor will (or should) provide a BI solution but you are still waiting
“The Katchr staff really understand how a law firm works, they talk our language, they use the terms that we use, and throughout the process I’ve been really confident really comfortable that what we were going to get would deliver what we wanted, because Katchr have got that knowledge and that experience in our sector. ”
As well as a long history working with law firms Katchr is focused on our clients achieving their desired outcomes through using our software. Katchr prides itself in being a law firm specific MI/BI provider and nothing else. This means that that the entire team is dedicated to, and immersed in, law firm dashboard and reporting solutions. As a result we have built significant expertise and knowledge that enables us to share best practice from a law firm KPI / objective-setting perspective, and also advise on technical law firm data source access and management. A key part of the subscription value is the associated Katchr Customer Success program that ensures regular objectives are set, value is monitored and improvements are delivered month on month, year on year.
Katchr is a complete management information solution, bringing together transactional data from your Practice Management System with your own firm’s business rules along with configuration, target and threshold data that you can setup and maintain yourselves.
7. Manually entering data for reporting is a total waste of time
“The product I think is fantastic. It takes the information that we all have in different systems, and it turns it into a format that both a management team and also all our lawyers can use, and help them to improve their performance, and the performance of the firm.”
8. Excel reports are prone to errors, creating risk in your financial management
“Our in-house accountant used to produce 50, a hundred pages for each partner at meetings to be able to tell us where we are. Katchr gives us all that information on the screen the next financial day. ”
Katchr completely automates the production of management information, removing the reliance on a single person, and the risk of spreadsheet errors.
The Katchr Data Warehouse is specifically designed to bring together data from multiple sources into a single management information solution, presenting a “single pane of glass” for management and owners to see the full picture of what’s going on in the firm.
9. Your management information needs data beyond what is stored in your PMS.
“The value has really been instantly accessible information. We can keep track virtually real time of everything that's going on in the firm.”
10. Your management information is in the hands of a single person - a single point of failure.
“The Katchr staff really understand how a law firm works, they talk our language, they use the terms that we use, and throughout the process I’ve been really confident really comfortable that what we were going to get would deliver what we wanted, because Katchr have got that knowledge and that experience in our sector. ”
The Katchr team are there to support you. The software as a service offering provides regular upgrades with enhancements as we to build on our mission to help law firms continuously improve the value they get from their data. The knowledge and experience of the team ensures there is always someone to turn to with any questions about your data.
Want to know what they are doing with Katchr that makes them so confident about their firms’ performance?
Born out of 30 years of working with law firms, we have developed these guides based on observation of the best performing law firms we have worked with.
In these handy quick reference guides you will find answers to:
- Am I measuring the right things?
- What are other law firms doing?
- How do I make my reports drive action?
