Ralph Gilbert, Managing Partner at Rollits LLP says the Katchr product is fantastic

Ralph explains why he is such a strong advocate for Katchr.

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If you don’t have time to watch the video now, here are some highlights.

“I wouldn’t know what life would be like without Katchr. Katchr is now a given. It is the way in which we, as a firm, understand our performance, and the way which we appraise and manage our teams, and so the value is huge. I just don’t know how I could go back to a situation where we didn’t have it.”

“I can take any slice at any time, and review performance along any different type of matrix.”

“The different types and ways in which the information can be supplied is a crucial element of the way in which Katchr helps me in my tasks.”

“For some of our more junior lawyers, they’ve really taken to that sense of being able to properly monitor. They’re saying, ‘How am I doing?’ Well, it’s important that we convey verbally how people are performing, but they can also see how they are performing on a day-to-day basis, and perhaps where they need to improve, and areas they need to improve in.”

“I came to Katchr to talk about performance. I know I have the tools, I know I have the information.”

“The biggest issue with risk is when you don’t know things are going wrong. If you know things are going wrong, then you can step in and deal with them, so I’m quite excited. I really think that working together, we can take a lot of the hassle and a lot of the time out of those really important areas.”

“Katchr is not a far distant organisation that we can’t talk to. I know that if I had an issue there are probably four people who would get in a car and drive to come and see me in the next 24 hours, and that is the biggest way in which I would recommend Katchr.”

“The product I think is fantastic. It takes the information that we all have in different systems, and it turns it into a format that both a management team and also all our lawyers can use, and help them to improve their performance, and the performance of the firm.”

Want to know what Ralph and his team are doing with Katchr that makes them so confident about their firms’ performance?

Born out of 30 years of working with law firms, we have developed these guides based on observation of the best performing law firms we have worked with.

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